The terms indicated below, when used with a capital letter below, will have the following meanings, it being understood that the singular terms include the plurals and vice versa:

• “Customer”: the natural person who purchases the Products on the Site and uses the related services, both after registering on the Site and by purchasing as a guest (guest checkout), acting for purposes unrelated to any business, commercial, craft or professional activity carried out;
• “Privacy Policy”: document containing the information that the Seller is required to provide pursuant to art. 13 of Reg. (EU) 2016/679 (“GDPR”) as Data Controller in relation to the processing of data provided by the Customer when purchasing the Products;
• “Parties”: the Seller and the Customer jointly, as parties to the contract;
• “Products”: movable goods - such as leather goods and travel items, accessories, etc. under the Carpisa brand - displayed and sold at retail on the Site;
• “Site”: the e-commerce siteWww.carpisa.itin which the Products on display can be purchased, with photographic images, price, colors, sizes, measurements and any other information useful to the Customer;
• “Seller”: the company Kuvera S.p.a., tax number and VAT number 07563710636, REA number 633338, with registered office in Piazza dei Martiri n. 30, 80121 — Naples (NA) and operational headquarters in Interporto Lotto C, A19 — A20 — A2, 80035 - Nola (NA), P.E.C.kuvera@pec.it, manufacturer of the Products and owner of the domain name of the Site and of the Carpisa brand, as well as of any other distinctive sign on the Site.

2.1 The Customer declares that, in purchasing the Products, he or she is acting for purposes other than any entrepreneurial, commercial, artisanal or professional activity he or she may carry out and therefore is a "consumer" pursuant to consumer law, including Legislative Decree 206/2005 (hereinafter, the "Consumer Code").
2.2 The Customer accepts that, where he/she does not qualify as a "consumer", but rather as a retailer, wholesaler or, in any case, as a person who intends to purchase the Products for the purpose of subsequent resale and/or who operates in the exercise of his/her entrepreneurial, commercial, artisanal or professional activity (including as an intermediary), these general contractual conditions will still apply, with the exception of:

• of art. 7, for which the Customer will not be able to benefit from the guarantee indicated therein;
• of art. 8, therefore the Customer will not be granted the right of withdrawal regulated therein;
• of art. 13 according to which the Customer cannot invoke the mandatory provisions of the consumer protection legislation of the country in which he/she has his/her residence or appeal to the court of the place where the latter is located;
• of any other protection provided in favor of the "consumer" Customer, which reflect mandatory provisions of law.
  Furthermore, it is understood that if the Customer is not a "consumer", the application of the United Nations Convention on Contracts for the International Sale of Goods will in any case be excluded.

2.3 The Customer acknowledges and accepts that the Products can only be shipped to the countries listed during the purchase process referred to in Article 3.1. It is understood that if the Customer chooses the "cash on delivery" payment method (i.e., payment upon delivery), such purchase will only be possible in Italy.
2.4 For the purposes of purchasing the Products, the Customer declares that he or she is the person to whom the data entered on the Site (e.g., name and surname, email address, shipping address, credit card, etc.) refers and/or that he or she is entitled to provide such data, guaranteeing their truthfulness and accuracy and undertaking to indemnify the Seller against any dispute, complaint, action, or claim by third parties in relation to the processing of said data by the Seller.

3.1 To purchase the Product, the Customer, after having inserted it into the appropriate virtual cart:

1. After reading the Privacy Policy, you must enter the data required for the purchase, such as the delivery address for the selected Products, billing information, and a telephone number to be contacted for any communications relating to the purchase, as well as any promotional codes, without prejudice to the provisions of Article 3.3. At this stage, the Customer may request customization of the Product (e.g., by inserting a special embroidery or print);
2. by checking the relevant tick boxes,

• If the function is available, you can request the invoice to be issued,
• must accept these general terms and conditions,
• You may consent to the storage of your credit card data to facilitate future purchases, as well as to the processing of your personal data by the Seller for profiled marketing purposes, as better indicated in the Privacy Policy;

1. you must choose one of the shipping methods indicated in the following art. 4.4;
2. must choose one of the payment methods and, unless he has chosen the "cash on delivery" option, make the payment, as better regulated by articles 5 and 6;
3. You must check the accuracy of the data previously entered on the summary page and modify them in case of errors, then click on "buy now", definitively sending the purchase order to the Seller (hereinafter, "Order").
4. 2 By submitting the Order, the contract between the Parties is deemed to be concluded.
5. 3. The Customer agrees that (i) where applicable, promotional codes offered on the Site are valid only for the Products and for the period of time indicated from time to time, (ii) promotional codes are non-refundable and cannot be combined, and that (iii) to take advantage of the discounts and/or offers associated with promotional codes, the Customer in possession of such codes must enter the promotional code in the appropriate space on the Site during the procedure referred to in Article 3.1 above. It is understood that an Order cannot be cancelled or renewed to allow the use of a promotional code not previously entered by the Customer at the time of the Order.
   3bis. E-gift Card.

3bis.1. Description and validity of the E-gift Card. The "E-gift Card," available in the fixed amounts indicated on the Site, can be used by the Buyer or a third party to purchase any Product on the Site, until its value is exhausted. The E-gift Card is not nominative. The Buyer may purchase one or more E-gift Cards for themselves or as a gift to a third party, selecting the payment methods available on the site, with the exception of cash on delivery.
The purchased E-gift Card cannot be reloaded and can be used multiple times until the relevant credit is used up exclusively for the purchase of Products - with the exception of additional E-gift Cards - through the Site.
3bis.2. The E-gift Card is valid for 12 (twelve) months from the recipient's receipt of the email containing the E-gift Card code. The amount paid for the E-gift Card will be transferred to the seller as an interest-free deposit and cannot be converted into cash or credited to a credit card or bank account. The purchase of the E-gift Card is not subject to VAT pursuant to art. 2, paragraph 3, letter a), of Presidential Decree 633/1972.
3bis.3. E-gift Card Purchase Procedure. In the E-gift Card form, the Buyer will be asked to provide: sender's name, sender's email, recipient's name, recipient's email, recipient's email confirmation, and accompanying message (optional). Before sending the email, the Buyer will see a preview of the email that will be sent to the recipient of the gift card, which they can then add to their cart along with any other products they wish to purchase. If the Buyer intends to purchase an E-gift Card as a gift for a third party, they must provide the third party's name and email address during the relevant purchase process. This data will be processed exclusively to allow the Seller to send the E-gift Card to the third party via email and to fulfill the Seller's resulting obligations. This data (third party's name and email address) will be retained only until the email containing the E-Gift Card details is sent, after which the third party's data processed for the purposes indicated herein will be deleted. The Buyer is advised and acknowledges that incorrectly providing the third party's email address to whom the E-Gift Card is to be sent, as indicated by the Buyer during the E-Gift Card purchase process, will result in the third party being unable to receive and use the E-Gift Card, without the Seller being held liable for this.
3bis.4. How to use the E-gift Card. The E-gift Card can be used to purchase any Product on the Site, including to cover shipping costs and, if available on the Site, promotional items and/or gift wrapping. The E-gift Card cannot be used to purchase additional E-gift Cards. Multiple E-gift Cards may be used for the same order of Products on the Site. To purchase Products using an E-gift Card, you must enter the E-gift Card code in the appropriate field on the virtual shopping cart page. The E-gift Card can be used for multiple purchases on the Site until the credited amount is used up, within the validity period of the card. If the total amount of the order exceeds the credit available on the E-gift Card, the remaining amount must be paid by the Buyer using one of the payment methods available on the Site in order to complete the order. After the expiry of its validity period (12 months), the E-gift Card can no longer be used and any remaining credit on the E-gift Card will not be refunded.
3bis.5. The Buyer is expressly warned and acknowledges that knowledge of the E-gift Card code allows its use by anyone through the Site: said code must therefore be diligently stored and safeguarded by the recipient of the email. With regard to the use of the E-gift Card, it is understood that between the Buyer or the third party to whom the E-gift Card has been gifted and the Seller, the terms resulting from the records, including electronic records, of the Seller's sales system will be binding.
3bis.6. Right of withdrawal from the purchase of Products using an E-gift Card. In the event of the purchase of one or more Products using an E-gift Card, the Buyer will have the right to exercise the right of withdrawal, with the exception of purchase orders including one or more personalized Products. In the event that the Buyer exercises the right of withdrawal relating to the purchase of Products paid for, partially or totally, with credit deriving from an E-gift Card, if the conditions set out in these conditions of sale are met, the amount paid for the purchase order for which the right of withdrawal is being exercised will be credited back, for the amount paid via E-gift Card, to the E-gift Card itself, while any remaining amount paid with another payment method will be refunded via the same payment method selected by the Buyer at the time of order confirmation. The Buyer or third party can check the balance of their E-gift Cards (residual credit) in the virtual shopping cart section, in the appropriate field, after entering the E-gift Card code.

4.1 Once the Order has been received, the Seller will send a summary communication via e-mail, including a detailed indication of the price, shipping costs and applicable taxes, the essential characteristics of the chosen Product, as well as the link to these contractual conditions in a downloadable and storable format.
4.2 Once the purchased Product has been shipped, the Customer will receive an e-mail confirming the shipment and will be able to check the status of the shipment itself in the “my account” section on the Site.
4.3 The Seller ships BRT dpdgroup to Italy, which provides for delivery in about 1-3 working days throughout the country/in most Italian locations and with flexible methods (on Saturday, in the evening, by appointment, delivery to the neighbor, etc.). In any case, the Seller undertakes to deliver within a maximum time of 30 (thirty) days starting from the day of sending the confirmation e-mail referred to in art. 4.1 above, without prejudice to the provisions of art. 61 of the Consumer Code.
4.4 The Customer may request delivery of the Product to their own address (e.g. residence), or, if available, at a store of the nearest Seller.
4.5 The Parties acknowledge that:

• if the Customer is absent at the time of delivery at the address indicated by the same, a further delivery attempt is guaranteed; in this case, the courier will leave a notice to inform the Customer that a second delivery attempt will be made the next business day;
• in the event of the Customer's absence even on that day (second attempt), the Customer will be contacted by the carrier in order to organize a new attempt to deliver the Product subject to the Order. If even this attempt is not successful, the Product will be placed on CD. “stock” for 10 days at the carrier's branch closest to the shipping address indicated by the Customer. During this period, the Customer will be contacted by the Seller's customer service in order to unblock said stock. If the Product is not collected within the storage period, the Order will be considered canceled and the carrier will return the Product to the Seller, who will reimburse any sums already paid by the Customer using the same means of payment (net of the return costs incurred by the Seller).

4.6 The Customer is invited to verify, at the time of delivery, the integrity of the package and, as soon as possible after delivery, that it includes all and only the Products purchased, informing the Seller of any discrepancies with respect to the Order (missing, incorrect or excess Products). If the packaging and/or packaging of the Products arrive at their destination clearly damaged, the Customer is invited to refuse delivery by the carrier or to accept it “with reserve”. These checks and reports are aimed at facilitating the rapid management of delivery errors and transport damage and do not affect in any way the Customer's rights deriving from the legal guarantee of conformity (art. 7) and the right of withdrawal (art. 8), which remain enforceable under the terms of the law regardless of this control.
4.7 The Customer acknowledges and accepts that the stocks of Products are limited and that, therefore, the information provided on the Site about the availability of the Products is purely indicative and that some Products may not be available (e.g. because they are out of stock). If it is impossible to execute the Order due to the unavailability, even temporary, of the Product, the Seller will notify the Customer within 30 days of receiving the Order itself, reimbursing any sums already paid by the latter using the same payment method.
4.8 The Seller reserves the right not to execute the Order if the Customer is a person with whom the Customer has or has had a legal dispute, who has been involved in fraud of any kind (including those relating to credit card payments and/or the release of identification data that prove to be false/incomplete), in any case by reimbursing any sums already paid by the latter using the same means of payment.

5.1 The Parties agree that the price of the Product is that indicated on the Site page referred to in Article 3.1, point 6 (the "summary" page) and includes standard packaging costs, VAT (at the VAT rate applicable on the day of the Order) and any additional taxes (if applicable), to which are added shipping costs which are calculated based on the place to which the Product is to be delivered and the payment method chosen in accordance with the provisions of Article 6 - in particular, the "cash on delivery" method referred to in Article 6, letter c), entails an additional cost of 3 (three) euros - which the Customer undertakes to pay to the Seller in addition to the price of the Product.
5.2 The Customer therefore undertakes to pay the Seller the total price referred to in the previous paragraph, as reported in the order referred to in art. 3.1 point 6 and in the Order confirmation sent by email to the Customer referred to in art. 4.1 (hereinafter, the “Price”).

6.1 The Customer can pay the Price to the Seller using one of these payment methods:

a. credit card, as better indicated in the following art. 6.2;

b. PayPal or Klarna (after choosing this payment method, the Customer will be redirected to the relevant website, where he must enter his data, which will be processed only by the companies that provide these services, and proceed with the payment);

c. CD. “cash on delivery”, i.e. payment in cash upon delivery of the Product (this payment method is provided only for shipments to Italy and for non-personalized products; at the time of delivery, payment can only be made in cash; the Customer must prepare the exact amount in cash as the carrier may not be able to give the rest. Please note that this payment method may not be available at certain times).

6.2 With regard to the payment method referred to in art. 6.1, letter a., the Customer acknowledges that the Seller accepts Visa, MasterCard, American Express, Maestro and PostePay credit cards, as well as any additional cards that may be entered on the Site and that the Customer can view and select at the stage indicated in art. 3.1, n. 4. The Seller will do everything possible to provide Customers with maximum security thanks to the most used encryption solution in the market. The Customer will be directed to the supervised payment site of the company Shopify Payments, which implements the SSL security standard. Confidential data is transmitted in encrypted form. For more information you can visit www.shopify.com/payments. As part of the fight against fraud, the Seller uses 3D Secure payment for orders paid by Visa and MasterCard cards. 3D Secure (also called “Verified by Visa” or “MasterCard SecureCode”) is a payment system through authentication that allows strengthening security during purchases made online. At the time of payment, the Customer's bank verifies the identity of the cardholder before confirming the transaction. After entering the details of his card, the Customer will be transferred to his bank's website where he will be asked to identify himself (according to his own procedure: e.g. confirmation via app). The Customer's payment data (credit card number, credit card expiration date, etc.) will be processed exclusively by Shopify Payments and will never come into the possession and/or knowledge of the Seller.

6.3 The Customer acknowledges and accepts that, for security purposes, fraud prevention and/or credit protection of the Seller, the latter may request information and/or supporting documents from the Customer (e.g. ask for a copy of the identity card and/or some identification numbers of the credit card used) and to apply the measures deemed necessary (e.g. cancellation of the Order or deactivation of “my account” personal profile) and that, after 10 (ten) days have elapsed from the date of billing or notification of refusal of bank payment or of any attempt not successful payment will be applicable to the amount due the legal interest rate increased by three points and, consequently, the shipment of any other new Order may be suspended until the successful payment of the previous Order.

7.1 The Parties acknowledge that the Products are covered by a legal guarantee of conformity pursuant to articles 128 et seq. of the Consumer Code. In the event of a lack of conformity, the Customer has the right to restore the Product's conformity, free of charge, through repair or replacement of his choice and, where such remedies are impossible, excessively onerous or not carried out by the Seller under the law, to reduce the price or to terminate the contract with reimbursement of the Price. The Seller is responsible for conformity defects that occur within 24 (twenty-four) months from the delivery of the Product.
7.2 The Customer is not required to report the defect within a period of forfeiture: in particular, there is no longer the obligation - provided for by the previous regulations - to report the non-compliance within two months of discovery. To report a non-compliance and facilitate the management of the request, the Customer can write to the address customercare@carpisa.it, indicating in the subject “Damaged, non-compliant or incorrect delivery”, describing the non-compliance found and attaching (i) at least 1 photograph of the Product in which the defect is clearly visible and (ii) the confirmation of the Order and/or the tax receipt. The Customer will then receive instructions for shipping the Product, so that the Seller verifies the existence of the non-compliance; once the latter has been ascertained, the Seller will apply the appropriate remedy with the same payment method used by the Customer (in the case of cash on delivery, by bank transfer to the coordinates indicated by the Customer).
7.3 It remains firm that the action aimed at asserting conformity defects not maliciously concealed by the Seller is prescribed, in any case, within 26 (twenty-six) months from the delivery of the Product.
7.4 Conventional or additional warranty
CARPISA products are rigorously tested to ensure compliance with the strictest quality standards. Precisely for this reason, in addition to the legal guarantee that, pursuant to articles 128-135 of the Consumer Code (d. Lgs. N. 206/2005) covers only defects of conformity that occur within a maximum period of 24 months, CARPISA offers an additional warranty for some of its products, where expressly specified. The duration of this additional warranty is indicated on the relevant sheet within the Products. The Conventional or Additional Warranty does not replace or limit the Legal Guarantee of Conformity. This warranty is valid only for the first purchaser or first recipient of the Products and covers only manufacturing defects relating to the material. It does not cover any damage resulting from:
• misuse (transport of unusual objects)
• negligence,
• accidents,
• abrasions,
• exposure to excessive temperatures, solvents, acids, water,
To benefit from the additional guarantee, you must show the duly completed warranty certificate or the original of the purchase receipt, invoice or receipt at a CARPISA STORE. It is up to the Carpisa Service Center to determine whether or not the problem is covered by the additional warranty. If so, the product will be replaced. If identical products are not available, the replacement will be made with equivalent products.

8.1 Without prejudice to the exceptions set out in art. 59 of the Consumer Code, the Customer has the right to withdraw from the contract (pursuant to articles 52 et seq. of the Consumer Code), without having to provide any reason and without any penalty, within 14 (fourteen) days from the date of delivery of the Product or, in the case of single-Order Products delivered separately, from the date of delivery of the last Product.
8.1-bis Digital withdrawal function. The Customer can exercise the right of withdrawal through the digital withdrawal function made available by the Seller on the Site pursuant to art. 54-bis of the Consumer Code. This function is identified by the wording “Withdraw from the contract here” (or equivalent), is clearly visible, easily accessible and available for the entire period of exercise of the right, and can be reached both from the “My Orders” reserved area and, for purchases made without registration, from the order status page by entering the Order number and e-mail address. Through this function, the Customer fills out the declaration of withdrawal and confirms its submission in two subsequent steps; only after the second confirmation the declaration is considered forwarded. After sending, the Seller transmits to the Customer, without undue delay and on a durable medium (e-mail), confirmation of receipt of the declaration, with an indication of the date and time of the communication and a summary of the request. Alternatively, the Customer can communicate the decision to withdraw by means of any explicit declaration, even using the standard withdrawal form referred to in Annex I, part B, of the Consumer Code, available in the “Returns” section of the Site.
8.2 It is understood that the right of withdrawal from the contract can be exercised provided that:

• the Products to be returned have not been worn, ironed, washed or treated in any way;
• the Products are returned in the same condition in which they were shipped to the Customer and, in particular, are properly packaged and packaged and the Product labels, both in fabric and hanging, intact;
• the Product to be returned must be physically delivered to the courier for return purposes no later than 30 days from the date of delivery of the Product;
• the return instructions referred to in the previous paragraph are correctly followed.

8.3 Once the product has been returned by the Customer, the Seller will evaluate the condition of the Product and, if it ascertains that one or more of the above conditions is not met, reserves the right not to accept the returned Product and to return it to the Customer at the latter's expense, or to charge the same for the costs that may be necessary to ensure the return to sale.
8.4 It is also understood that the return shipment of the Product is at the risk and danger of the Customer and, therefore, the Seller cannot be held responsible for loss or damage attributable to the Customer (e.g. inadequate packaging).
8.5 In the event of a withdrawal, provided that the Customer has complied with the conditions and instructions set out in previous articles 8.1, 8.1-bis and 8.2, the Seller will refund the payments received for the returned Products, including standard delivery costs, without undue delay and in any case within 14 (fourteen) days from the day on which he was informed of the Customer's decision to withdraw. The Seller may withhold the refund until he has received the Products or until the Customer has demonstrated that he has returned them, whichever is earlier. The reimbursement is made using the same payment method used for the purchase (in the case of cash on delivery, by bank transfer to the coordinates indicated by the Customer), without the Customer incurring costs as a result of the reimbursement; the Customer is responsible for the direct costs of returning the Products, of which he is informed. In case of partial withdrawal — when the Customer, having placed an Order for several Products, returns only a part of them — delivery costs are reimbursed in proportion to the returned Products, as indicated in the “Returns” section.

8bis. Right of withdrawal from the purchase of an e-Gift Card. The Buyer has the right to withdraw from the contract for the purchase of an e-Gift Card, without any penalty, within 14 (fourteen) days from the purchase of the relevant e-Gift Card, i.e. from the date of receipt of the e-mail. The right of withdrawal referred to in this paragraph is expressly excluded and it will not be possible to exercise it with reference to an e-Gift Card partially or fully used for the purchase of Products on the Site.
To exercise the right of withdrawal, if the deadline referred to in the previous paragraph has not expired and the e-Gift Card has not been used, in whole or in part, for the purchase of Products on the Site, the Buyer must inform the Seller of his decision to withdraw by sending an explicit statement to the following contact form:www.carpisa.it/it_it/contacts
Following the provisions of the previous paragraph, the Buyer will receive an e-mail confirming the withdrawal and deactivating the e-Gift Card, containing:
(i) the order number from which you are withdrawing,
(ii) the code of the e-Gift Card subject to withdrawal and deactivation - with the last characters obscured in case of the purchase of an e-Gift Card given to a third party;
(iii) the expiry date and the value of the e-Gift Card.
In the case of withdrawal exercised with respect to an e-Gift Card purchased as a gift to a third party, the latter will receive an e-mail informing them of the deactivation of the e-Gift Card as a result of the Buyer's exercised right of withdrawal.
In case of withdrawal pursuant to this paragraph, the Buyer will be reimbursed for the payment made for the purchase of the e-Gift Card, no later than 14 (fourteen) days from the communication of the desire to exercise the right of withdrawal. This refund will be made using the same payment method used by the Buyer when purchasing the e-Gift Card.

9.1 As indicated in art. 3.1, n. 1 and in the specific section on the Site, the Customer can take advantage of the Product customization service,
9.2 The Customer acknowledges that, where he/she personalises the Product subject to the Order:

• your right of withdrawal is excluded, in accordance with the provisions of art. 59, letter c), of the Consumer Code;
• Payment on delivery is not permitted.

10.1 The Customer can access information on the Products by browsing the Site's catalogue, where he/she can find, in particular, information on the main characteristics of the Products (images, description, available colours, price, etc.).
10.2 The Customer acknowledges and accepts that the images of the Products displayed on the Site are indicative only. Although the Seller takes every effort to ensure that the photographs are faithful reproductions of the Products, variations are possible due to the technical characteristics (e.g., color resolution) of the device used by the Customer to browse the Site. Therefore, the images of the Products displayed may not correspond to the actual ones. Therefore, the Seller will not be held responsible for any discrepancies between the images and the delivered Product due to the aforementioned reasons.
10.3 Prices, Products for sale on the Site and/or their characteristics are subject to change without notice and it is therefore the Customer's responsibility to re-check such information before proceeding with the Order.

The Customer may use customer care services in relation to their Order (requests for further information on the Products, reports of poor service or aspects of the Site requiring improvement, questions about return procedures, complaints, etc.) by using the "contact us" service on the Site, without prejudice to the right to contact the Seller using the contact details indicated in Article 1.

12.1 The Customer declares to be informed that all trademarks, names, as well as any distinctive sign, denomination, image, photograph, written text or graphic used on the Site or relating to the Products are and remain the exclusive property of the Seller and/or its successors in title, without access to the Site and/or the purchase of the Products being able to derive any right over the same.
12.2 It is understood that the contents of the Site may not be reproduced, either in whole or in part, transferred by electronic or conventional means, modified, or used for any purpose without the prior written consent of the Seller.

13.1 The contract is governed by Italian law and will be interpreted on the basis of it, without prejudice to the applicability of the mandatory rules of the legislation of the country in which the Customer, as a consumer, has his residence.
13.2 In the case of disputes between the Parties, the Customer, without prejudice to the right to go to the competent court, has the right to make use of the joint conciliation procedure, which can be resorted to after 45 days from the date of sending a written complaint, by sending the application to the e-mail address conciliazione@consorzionetcomm.it (for more information, please refer to the relevant website). The Customer may also contact one of the competent alternative dispute resolution (ADR) bodies, whose list is available on the European Commission's website at https://consumer-redress.ec.europa.eu/dispute-resolution-bodies. (the Seller's email address to be indicated is P.E.C.kuvera@pec.it).
13.3 For all disputes relating to the contract between the Parties, the Customer may take action before the court of the place of residence or domicile or, at his choice, before the Court of Milan.

14.1 These general terms and conditions are always available for consultation via the Site footer and download in PDF format. They are also made available to the Customer at the time of purchase pursuant to Article 3.1 and in the email communication referred to in Article 4.1.
14.2 The legal documentation is drawn up in all languages ​​of the countries in which a translated version of the Site exists.