The terms below, when used with a capital letter hereinafter, shall have the following meanings, it being understood that singular terms include plurals and vice versa:

• “Account” : the Customer’s personal profile on the Site (called “my account”);
• “Customer” : the natural person who browses the Site and uses the Services, whether registered or not;
• “Kuvera” : the company Kuvera Spa, tax code and VAT number 07563710636, REA number 633338, with registered office in Piazza dei Martiri n. 30, 80100 – Naples (NA) and operational headquarters in Interporto Lotto C, A19 – A20 – A2, 80035 – Nola (NA), certified email address kuvera@pec.it , manufacturer of the Products and owner of the domain name of the Site and of the Carpisa brand, as well as of any other distinctive sign contained on the Site;
• “Parties” : Kuvera and the Customer jointly, as parties to the contract;
• “Products” : movable goods – such as leather goods and travel items, accessories, etc. under the Carpisa brand – displayed and sold at retail on the Site;
• “Services” : the services described in Article 6.1 which the Customer can use on the Site;
• “Site” : the e-commerce site www.carpisa.it

The contract has an indefinite duration, except for the Customer's right to withdraw at any time by writing to Kuvera at customercare@carpisa.it , which, if the Customer is registered, will cancel the Account.

3.1. To register on the Site, the Customer, having read the Privacy Policy pursuant to art. 13 of Regulation (EU) 2016/679 (“GDPR”):
a) you must enter your email address;
b) you must enter the code received to confirm the email, which is an OTP (i.e., one-time password);
c) must click on “confirm”, accepting these general terms and conditions;
d) once authenticated, you can, within the Account, create your own password and provide additional personal data (name and surname, address, etc.) which will integrate your profile, also for the purposes of purchasing the Products.
3.2. Once registered, the Customer can authenticate by entering their credentials (consisting of the email address and password referred to in letter d) of the previous paragraph) or use the method referred to in letters a) and b) of the previous paragraph.
3.3. Without prejudice to the provisions of Articles 5.2, 5.3, and 5.5, the Customer may recover his or her password by following the instructions on the Site during authentication (by clicking on the "I forgot my password" link). The Customer may change his or her password by clicking on the appropriate link within his or her Account.

4.1. The Customer declares that he or she is registering in his or her own name and not on behalf of third parties and, therefore, that he or she is the person to whom the data entered during registration or when integrating the Account, or in any case during the use of the Services, refers and that he or she has not previously registered (the Customer may not activate more than one account on the Site connected to the email address referred to in Article 3).
4.2. It is understood that if the Customer fails to comply with one or more of the conditions indicated in the previous paragraph and/or provides false, outdated, or incomplete personal data, based on Kuvera's discretionary assessment, the latter reserves the right to prevent the Customer from accessing the Site, deactivating and/or deleting the Account, without prejudice to Kuvera's right to resort to any further remedies provided by law.

5.1 The Customer undertakes to keep the data entered in the Account up to date.
5.2 The credentials referred to in Article 3 may not be transferred to third parties. The Customer is required to safeguard them with the utmost diligence and keep them confidential in order to prevent their use by unauthorized third parties.
5.3 For security reasons, the Customer is required to choose a password that is not easily guessable and to change it periodically.
5.4 The Customer will be responsible for any use of the credentials, made by authorized or unauthorized third parties, as well as for any damage caused to Kuvera and/or third parties, due to failure to comply with the above, and hereby undertakes to indemnify and hold Kuvera harmless from any and all claims, including claims for damages, deriving, directly or indirectly, from the aforementioned use or abuse.
5.5 The Customer undertakes to promptly notify Kuvera in the event that he becomes aware of unauthorized access to the Account (or has reason to suspect that the credentials have been stolen) or notices anomalies in the Site's systems.
5.6 The Customer undertakes to use the Site and the Services in accordance with the provisions of these general terms and conditions and in full compliance with all applicable laws, and therefore refrain from any unlawful conduct (for example, engaging in behavior that may compromise the security of third-party systems and/or equipment, damage the Site's functionality, interrupt its operation, allow unauthorized access, or provide untruthful or inaccurate data).
5.7 The Customer is prohibited from engaging in any data mining activity (e.g., scraping) or using similar automatic data extraction techniques to extract the Site's contents without Kuvera's prior written authorization, except for the automatic action of general search engine "spiders" (e.g., Google). The Customer, even without using automatic data extraction techniques, may not create and publish its own database reproducing the Site's contents without Kuvera's prior written authorization.

6.1 The Customer, by registering on the Site, can:

• purchase the Products, subject to acceptance of the relevant general conditions of sale;
• keep track of your Product orders;
• pre-register payment methods for placing Product orders;
• create so-called “wishlists”.

6.2 It is also understood that the Customer browsing the Site, even without having previously registered, can view the Products and purchase them, as better regulated by the relevant general conditions of sale, purchase gift cards, subscribe to the newsletter or request information or technical support from Kuvera via the "chat" function or by writing to the e-mail address customercare@carpisa.it .

7.1 The Customer acknowledges that the Site, except as otherwise expressly provided by law, is made available by Kuvera and accepted by the Customer in its current state (as is and as available).
7.2 The Customer acknowledges and accepts that use of the Site and therefore the enjoyment of the Services may be subject to suspension or interruption, in whole or in part, for reasons beyond Kuvera's control - such as, by way of example and not limited to, slowdown, congestion and/or overload of the system, the internet access network, telephone lines and computers that manage telematic traffic; tampering or illicit interventions by third parties on the Site, malfunction/incorrect configurations of the connection devices used by the Customer or tampering or interventions on such devices, carried out by the Customer or by third parties; incorrect use of the Site by the Customer; exceptional events, force majeure or fortuitous event - without this entailing any liability on the part of Kuvera, nor any right or liability whatsoever to the Customer.
7.3 The Customer acknowledges that the services referred to in Article 6 may be suspended—even without notice, if necessary—in order to ensure corrective maintenance interventions aimed at remedying faults, defects, faults, or malfunctions in one or more elements of the infrastructure or correcting errors on the Site (e.g., bugs), as well as evolutionary maintenance interventions aimed at improving its functioning and usability, adding new functions and features, adapting it to regulatory developments and the reference context (updates), as well as in the event of emergencies or security threats.
7.4 Without prejudice to the above, Kuvera will in any case take care to restore the functionality of the Site as quickly as possible, to minimize the risk of inconvenience of any kind.
7.5 It is understood that Kuvera does not assume any obligation with respect to the availability and speed in responding to the Customer's requests for technical support.

8.1 The Customer acknowledges that he or she will be held responsible for all activities on the Site attributable to him or her, including those carried out using his or her credentials as per Article 3.2, to the extent permitted by law.
8.2 In the event of a violation of the obligations set forth in Articles 4, 5, and 9, the Customer shall remain solely responsible, with express indemnity towards Kuvera or the rights holders, in relation to any claims brought by third parties due to the aforementioned violation.
8.3 It is understood that, in the event referred to in the previous paragraph, Kuvera may take, at its sole discretion and without notice, any action it deems necessary or even appropriate to protect its interests, including blocking access to the Account, without prejudice to the right to terminate the contract as provided for in Article 10 and/or to request compensation for damages suffered.
8.4 Kuvera declines all responsibility, to the fullest extent permitted by law and with the sole exclusion of cases attributable to fraud or gross negligence on its part, for any and all damages, direct or indirect, that the Customer suffers as a consequence of or in relation to the use of the Site and the Services.

The Customer acknowledges and accepts that:
a) all intellectual and industrial property rights relating to the Site and the contents, logos, trademarks and any distinctive signs (hereinafter, “Material”) published therein are owned by Kuvera;
b) You are only permitted to browse the Site, view the Materials, and use the Services. Reproduction and/or reuse, in whole or in part, in any form, of the Site and the Materials is prohibited without the express written consent of Kuvera, including through links (e.g., framing or in-line linking), without prejudice to the provisions of Article 5 regarding so-called "data mining" techniques;
c) Kuvera's failure to exercise its right to take action or any form of tolerance of the same in relation to any conduct contrary to this article, as well as to the law on intellectual and industrial property, does not represent a waiver of the right to act in order to protect Kuvera's position.

Kuvera reserves the right to terminate the contract pursuant to art. 1456 of the Italian Civil Code, by simple written communication to the Customer, should the latter fail to comply with even one of the obligations set forth in articles 4, 5, and 9, letter b).

Kuvera processes the Customer's personal data as Data Controller in compliance with privacy legislation, including the GDPR and Legislative Decree 196/2003 as amended, and in accordance with the provisions of the Privacy Policy pursuant to Art. 13 of the GDPR and the Site's privacy policy, as well as any other detailed information document published on the Site relating to a specific processing operation (e.g., newsletter).

These general terms and conditions, as well as the Privacy Policy, are always available in the Site footer and can be downloaded in PDF format. They are also made available to the Customer upon registration (see Article 3) and in their Account. The legal documentation is drafted in all languages ​​of the countries where a translated version of the Site exists.